unfortunately appreciate afraid sorry complaint inconvenience
how can i help you?
i'm... i have a... about our last delivery.
i'm... to hear that. what's the problem?
well, ... we received the wrong amount.
the wrong amount?
yes. we ordered 2000 items, but you sent 1500.
i see. i'm sorry about the... we'll take care of it right away.
i'd... that. thank you. goodbye.