Tom á s F. Espino-Rodr í guez is an associate
professor in the Department of Economics
and Business, University of Las Palmas of
Gran Canaria, Spain, where he lectures
on hospitality and tourism operations. He
was also visiting researcher at the Scottish
Hotel School, University of Strathclyde.
His research focuses on outsourcing, total
quality management and operations
mana-gement in hospitality. His papers have
been published in international academic
journals and presented at numerous conferences
around the world.