6. Conclusions and future works
The most important conclusions of this study are as follows:
• Most respondents say that IT plays a strategic business role in organizations whose operation is of
• Design a framework for the entire IT demand management process.
• Develop a methodology for strategic IT demand management.
Acknowledgements
We would like to acknowledge the following professional organizations for supporting, contributing to and
disseminating the survey for the exploratory study of strategic IT demand management: Association for
Standardization and Certification (AENOR), Spain; Ancash Department Council in Chimbote; Peruvian
College of Engineers; Infonomics Letter, Australia; Managers of IBM Global Services, Spain, and Overseas
Network of Peruvian Engineers (REIP), Spain.
6. Conclusions and future works
The most important conclusions of this study are as follows:
• Most respondents say that IT plays a strategic business role in organizations whose operation is of
• Design a framework for the entire IT demand management process.
• Develop a methodology for strategic IT demand management.
Acknowledgements
We would like to acknowledge the following professional organizations for supporting, contributing to and
disseminating the survey for the exploratory study of strategic IT demand management: Association for
Standardization and Certification (AENOR), Spain; Ancash Department Council in Chimbote; Peruvian
College of Engineers; Infonomics Letter, Australia; Managers of IBM Global Services, Spain, and Overseas
Network of Peruvian Engineers (REIP), Spain.
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