Perception: If an LMS doesn't show immediate results, we didn't make a good decision to use one.
Just as Rome wasn't built in a day, the journey from LMS implementation to efficacy isn't likely to be rapid.
It can take a while to get primary users up to speed, even in an operation that is systems-savvy. And it can take even longer to try out all the capabilities and see how—or whether—they should work at your particular operation.
For example, one facility that has been especially successful with LMS spent several months tweaking its data processes and tasks—and determining exactly how many categories it wanted to measure—after its system was installed. Among the lessons it learned: There is such a thing as too much granularity, which is why it backed off from a high of 44 measures to the 28 in place today.
Just as importantly, the facility spent several more months using the system in tandem with its previous productivity managing tools and getting all its personnel familiar with the LMS before going fully live.
A commitment to operational disciplines is also imperative, because even small matters such as waiting a few days before getting a temporary employee onboarded, or having multiple employees share user IDs, can dilute the validity of the information an LMS provides—and ultimately how well it will work for your facility.
An LMS can work wonders, but only if you pay attention to the fundamentals.
Perception: Considering all these caveats, it's just not worth it.
By now, you probably realize that establishing an LMS isn't for the faint of heart. But here's the good news: It is usually more than worth it, especially in labor-intensive industries such as warehousing, where staffing is typically the largest single variable cost.
From better-running pick lines to more efficient receiving, the rumors of the potential savings LMS delivers are not exaggerated. Nor are the other benefits, which can include the ability to better plan and forecast day-to-day staffing needs, mentor employees, and accurately budget long-term expenses—and to establish a true culture of excellence and efficiency within your operations.
Do your homework. Calculate the return on investment. Look into the options available. And consider doing a pilot to test the concept for yourself. You'll probably be glad you did—and sorry you didn't do it sooner.