If you are still can't back into your account, we need you to reply to this email and attach a picture of your photo ID. If you already uploaded a picture of your ID, please attach that file again.
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> The ID you attach:
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> - Must be government-issued (ex: passport, driver's license)
> - Must be in color
> - Must clearly show your full name, date of birth, and photo
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> If possible, save this file as a JPEG and cover up any personal information that we don't need to verify your identity (ex: address, license number). We also recommend sending your attachments over a secure connection. Find out more here: