A new report published by Amadeus details how emerging mobile technologies coupled with changing traveller attitudes will revolutionise each stage of the travel experience over the next five years.
Titled ‘The always-connected traveller: How mobile will transform the future of air travel’, the report explores the increasing use of mobile technology by airlines for location-based services, social media, mobile payments and ‘push notifications’.
Developed by Norm Rose of Travel Tech Consulting Inc., it states: “Whilst mobile services are still emerging in the travel industry, it is apparent that travellers are clearly beginning to expect, demand and adopt them: 16 per cent of travellers surveyed currently use smartphones to book trips. That figure rises to 18 per cent amongst the 18-35 age group and to 33 per cent amongst frequent travellers. In addition, 3.4 per cent of all travellers use their mobiles today to check-in for their flight, with this figure rising to 7.4 per cent in Asia.” Asian and North American carriers are identified as having the greatest mobile functionality today.
A new report published by Amadeus details how emerging mobile technologies coupled with changing traveller attitudes will revolutionise each stage of the travel experience over the next five years.Titled ‘The always-connected traveller: How mobile will transform the future of air travel’, the report explores the increasing use of mobile technology by airlines for location-based services, social media, mobile payments and ‘push notifications’.Developed by Norm Rose of Travel Tech Consulting Inc., it states: “Whilst mobile services are still emerging in the travel industry, it is apparent that travellers are clearly beginning to expect, demand and adopt them: 16 per cent of travellers surveyed currently use smartphones to book trips. That figure rises to 18 per cent amongst the 18-35 age group and to 33 per cent amongst frequent travellers. In addition, 3.4 per cent of all travellers use their mobiles today to check-in for their flight, with this figure rising to 7.4 per cent in Asia.” Asian and North American carriers are identified as having the greatest mobile functionality today.
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