Hi Thornin,
Thank you and Siren for reverting to my email.
I apologize for the delayed response as I was previously off shift.
With regards to your enquiry, the order is actually being shipped to Cambodia from Singapore as there is no local depot in KH. As such, for international shipments, acceptance of IOR needs to be confirmed by the Ship To customer, as per the Cambodia Customs regulation. I will require THE VALUE SYSTEMS to accept IOR as the company name in the order was addressed to them.
“I am willing to act as an Importer of Record to pay for all destination charges and have
the required customs clearance permit/license to manage the import.”
2 emails had been sent but no definite update as yet. Please let us know if you require further information.
Thank you
Veronica Lim
APAC Logistics Support Centre