This course covers the following skills units: Working with colleagues and customers; working in a socially diverse environment; following health, safety and security procedures; developing and updating hospitality industry knowledge; developing cost-effective menus; organising and preparing food; presenting food; receiving and storing kitchen supplies; cleaning and maintaining kitchen premises; using basic methods of cookery; preparing, cooking and serving food for food service; preparing appetisers and salads; preparing stocks; sauces and soups; preparing vegetables, fruit, eggs and farinaceous dishes; selecting, preparing and cooking poultry; selecting, preparing and cooking seafood; selecting, preparing and cooking meat; preparing hot and cold desserts; preparing pastries, cakes and yeast goods; implementing food safety procedures; preparing foods according to dietary and cultural needs; dealing with conflict situations; coaching others in job skills; following workplace hygiene procedures; providing first aid; preparing, cooking and serving food for menus; plus electives. Certificates gained in this area open a world of opportunities for cooks and kitchen hands, and offer the opportunity to work in diverse workplaces such as patisseries, restaurants, coffee shops, taverns, international hotels, cruise liners, and outside catering. Graduates can expect to work with people from all over the world and see and experience many types of food, baking, patisserie and chocolate-preparation techniques. Students who successfully complete only one or more units of competency within this Qualification will receive a Statement of Attainment.