it can be seen from the results in table 1 that personal mobile phone use is considered to a problem; however it was acknowledged that in some situation it should be permissible. 80% of recipients considered mobile phone to be highly disruptive and there was strong support for phones being turned off meeting (85%). only 12% thought that mobile phone usage in staff and team meetings was not a problem, whereas 85% felt it was an issue. The results are consistent throughout the survey. Many of the respondents (62%) felt that in exceptional circumstances mobile phones should be allowed, eg medical, but there should be protocols regarding this.