It had been brought to our attention that cargo MAWB 900-0179 1241 and MAWB 900-0179 1230 were not flown as planned. These 2 shipments were informed by FD after receiving booking as additional cargo to uplift on FD315/24Apr and already added in detail load. However, staff failed to carefully recheck and this resulted to mentioned shipments were not uplifted as planned, but were forwarded by FD311/25Apr instead.
My apologies for the inconvenience caused by some individual staff who ignored the compliance of set procedure. The disciplinary shall be taken according to HR process.
Please refer to report from team for more clarification and do not hesitate to let us know if you should have any inquiries. Thank you.