Successful acquisition of knowledge, however, does not conclude the process of
knowledge transfer. The acquired knowledge requires some sort of a conversion of
knowledge in order to make it ‘useful’ for the receiver where they can produce new
knowledge or improve existing knowledge, skills or capabilities (refer to Figure 4). This
again is a complicated process as it involves ensuring that the knowledge receiver have a
knowledge-base heterogeneous enough to be able to take in new knowledge while still
making sure existing knowledge is well leveraged and developed (Kalling, 2007). In the
process model introduced, the process of converting knowledge into ‘useful’ knowledge
at the receiver’s end mainly involves two steps; first is ‘knowledge transformation’ (refer
to Figure 4). Transformation of knowledge can be accomplished by simply adding or
deleting knowledge or by means of ‘translation’