With that said, there are many disadvantages to online videos which are also well documented
in research. Proper training on the technology is critical to success and without it the
opposite effect on learning occurs (Lonie & Andrews, 2009). Technical issues can also impair
the quality of the experience. Glitches in software, bandwidth, and connectivity can turn an
otherwise flawless lesson into a nightmare (Hartsell & Yuen, 2006). Planning online instruction
that uses video and other resources requires a strong infrastructure and support system to
provide guidance and troubleshooting. Personnel to support the system, experts to manage,
and instructors to teach are essential to make video and online learning as effective as possible.