Hello again. We checked our records and you are correct. We shipped you a 8245 LTO5 SAS drive, not a 8244.
Crystal will send you instructions to return the 8245 tape drive and the 2 x cables that were too short to us and I'll ship the correct longer cable and
the correct 8244 tomorrow so you receive on Thursday.
If there's anything you need to order today I can ship with tomorrow's order for free shipping cost to you.
Thank you and I very sorry for the problems!