Business process design and business process reengineering (BPR) depend
crucially on linking production procedures and organizational services to business goals and objectives. There is currently very little formula support for this kind of
reasoning as analytical tasks are usually carried out informally and individual
design decisions are hard to relate to business objectives. If BPR is carried out
without understanding the way it is done, then the most likely outcome would be
continuing less-than-satisfactory current practice and automating outdated pro- cesses. This kind of practice misses opportunities for innovation and rationalization.
The modelling and analysis of business processes along with business
strategies and organizational structures are essential to study the implications of BPR. In this paper, an attempt has been made to study the modelling, analysis and tools/techniques used for modelling of BPR with the help of a survey on the
recently (1993±2000) employed methods and tools used for BPR modelling and
analysis. A framework for modelling and analysis, and guidelines for the selection
of tools/techniques of business process reengineering are presented.