Dear Joy or reservation desk,
I am writing on behalf of my husband Michel Prouzet arriving on June 4 Flight KB 152
at 16:40 from Paro to Bangkok. He confirms that he will wait for your staff at the meeting point between Gate 3 and Gate 4 (beside Information Counter) with a paper showing his name.
Please kindly remind us what is included in the room rate, thank you.
Kind regards
Mrs. Prouzet