Hello Sutipap,
I would like to thank you for contacting us. Your questions are extremely important to us. I understand that your Jet password isn’t working at the moment and you are unable to reset it, as well as Order #: 979823833137 being charged $64.84 instead of $49.84.
I have looked into your account and did notice that order #: 979823833137 was cancelled. I noticed that your account has been deactivated due to suspicious activity as well and that is why you are unable to sign into your account. Your card will not be charged, this charge might show as pending but it will eventually fall off. It can also take between 4-10 business days to do so.
If you have any further questions regarding your account you can always contact us and we will be more than glad to help you.
Have a fantastic day!