Hi napas.th2014,
The seller has responded to you and offered another solution to solve this issue.
Seller's message:
""Dear friend, we are sorry to keep you waiting so long. we have shipped the item to you in 24 hours after your payment. i think maybe sth happened on the way to your country. maybe the item was delayed on the way or missing. how about we refund to you ? what do you think ? we deeply thank you for your understanding. waiting for your reply. best wishes " "
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to send the seller a message with solution that you'd be happy with.
You can also view the details of this case in the Resolution Center.