Providing unbiased information
A bias is a preference for or against a product, organisation or person, usually for personal or financial reasons. While a bias is not in itself unethical, clients may rely on your expertise to make the best decisions for their business. As a professional you must be careful to provide fair and unbiased information. What would you do in this situation?
Accurate quoting and estimating
Accurate quoting and estimating means providing an external client or an internal department or employer, with a realistic picture of the time, costs, equipment and people needed to complete a job.
You might use estimating worksheets and formulas based on past projects, or conduct detailed assessment of the project requirements to do this. Whatever method you use, you should aim to provide your client with figures that are as accurate as possible, and discuss with them anything that may affect this later.
Experience is perhaps the best tool available for preparing accurate quotes and estimates. If you’re not sure that you have it right, ask someone more experienced to look over your figures first.
Acknowledging others’ work
You have a legal and ethical obligation to correctly acknowledge the work done by others. Source code and digital content are protected under copyright law, and giving credit where credit is due is an important part of teamwork.
When you use someone else’s work, or where they worked with you on a project, it is only fair to acknowledge their efforts. For example:
‘Graphics created by Sally Smith’, for unpublished works, or
‘Smith, S. Lifeworks (2001) Moss Publishing’, for published material.
You might also acknowledge assistance informally, or during a presentation. You must also ensure you do not misrepresent others’ work, or claim it as your own.
Copyright
Copyright protects published and unpublished original works such as:
images, audio and video
source code
other original work.
You have a legal obligation to obtain copyright permissions and correctly acknowledge all products and services developed by others.
Copyright and intellectual property (IP) is a complex legal issue.
Providing unbiased information
A bias is a preference for or against a product, organisation or person, usually for personal or financial reasons. While a bias is not in itself unethical, clients may rely on your expertise to make the best decisions for their business. As a professional you must be careful to provide fair and unbiased information. What would you do in this situation?
Accurate quoting and estimating
Accurate quoting and estimating means providing an external client or an internal department or employer, with a realistic picture of the time, costs, equipment and people needed to complete a job.
You might use estimating worksheets and formulas based on past projects, or conduct detailed assessment of the project requirements to do this. Whatever method you use, you should aim to provide your client with figures that are as accurate as possible, and discuss with them anything that may affect this later.
Experience is perhaps the best tool available for preparing accurate quotes and estimates. If you’re not sure that you have it right, ask someone more experienced to look over your figures first.
Acknowledging others’ work
You have a legal and ethical obligation to correctly acknowledge the work done by others. Source code and digital content are protected under copyright law, and giving credit where credit is due is an important part of teamwork.
When you use someone else’s work, or where they worked with you on a project, it is only fair to acknowledge their efforts. For example:
‘Graphics created by Sally Smith’, for unpublished works, or
‘Smith, S. Lifeworks (2001) Moss Publishing’, for published material.
You might also acknowledge assistance informally, or during a presentation. You must also ensure you do not misrepresent others’ work, or claim it as your own.
Copyright
Copyright protects published and unpublished original works such as:
images, audio and video
source code
other original work.
You have a legal obligation to obtain copyright permissions and correctly acknowledge all products and services developed by others.
Copyright and intellectual property (IP) is a complex legal issue.
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