1-What do you do if you have second hand items for sale, or if you want to buy
second hand item?
All interviewees agreed about the importance of having a dedicated online system for
such purpose, since second hand items are highly required among students because of their
low prices. For buying and selling they are using Facebook, and sometimes email and phone
calls for the selling and buying purpose. Physically they used to go to the UTM second hand
3
store or some shops that selling and buying second hand items such as giant plentong some
other stores, some mentioned posting printed Posters in the UTM bus stations and buildings’
entrances.