please excuse my late reply, but we had to clear everything to secure a smooth process.
Please use the following values and informations in your proforma invoices (please create for each device his own proforma invoice):
for s/n 1192:
value of Euro 2.335,58
"NO COMMERCIAL VALUE - NOT FOR RESALE - VALUE FOR CUSTOMS PURPOSES ONLY - DEVICE WILL BE SHIPPED BACK FOR UPGRADE"
It´s important that in the documents is written the serial number and the date when you received it.
and for s/n 1495:
value of Euro 4.524,27
"NO COMMERCIAL VALUE - NOT FOR RESALE - VALUE FOR CUSTOMS PURPOSES ONLY - DEVICE WILL BE SHIPPED BACK FOR UPGRADE"
It´s important that in the documents is written the serial number and the date when you received it.
Please send us the proforma invoice before sending out for checking. Thank you.
Please clear everything in advance with your customs office, that you will send back a already imported device for upgrading and that this device will send again to Thailand after finishing to secure that you have to pay again for the import.
Regarding the packing, please pack the analyser like you would get them new from us. One box fixed on a palett, wrapped with foil and it is very important that you inform your shipping agency that nothing is allowed tool be put on the palette. Otherwise the analyser would be broken.