Institutional forces may be political in nature as when
organizations must conform to government regulations
and pressures [6,20,48]. Governments may also play a critical
role in creating the institutional environment that fosters private investment [50]. Shore [57] argues that country IT support can be characterized by the availability and quality of
labor, technical infrastructure (i.e., data security), attitudes
towards cross-border data flow, and national policy for
training and maintaining an adequate workforce.