Prior studies have shown that consumers can like a web site but still choose not to purchase the product (Jeong et al., 2005; Law and Hsu, 2005; Liu and Arnett, 2000). The issue addressed in the current study is different, since the study respondents were not making purchasing decisions. The current study found the appeal of the web site to have a strong relationship with likelihood to book; however, the relationship is not absolute. Results indicate a significant positive relationship exists between site appeal and web site influence on the booking decision (Pearson correlation ¼ 0.539, significant at 0.01 level). Regression models show a significant relationship between the web site design factors and site appeal (Table 4, adjusted R 2 ¼ 0.489), and site influence (Table 3, adjusted R 2 ¼ 0.352).