Web conferencing is complicated. Even people with experience in teleconferencing and video conferencing may find themselves in need of assistance. Web conferencing programs should come with built-in help menus and systematic guides for every stage of a meeting, from initiation to termination. Web conferencing services should also provide helpful resources on their websites in the form of tutorials, guides, FAQs sections, knowledge-base, direct chat support and moderated forums. Many web conferencing providers also offer 24/7 support for meetings.