Dear K Kratai,
For the case, Return product from Big C DC delivery process today it happen because Big C DC change the window time understand with customer.
For the previous since Big C Move to new DC at Ladkrabang on 19 May 2015, Gallothai delivery on Tuesday Group 2 at 11.30-12.30 and Group 1 at 23.30-00.30 until the delivery date on 9 June 2015.
On the last delivery date on 16 June 2015, Gallothai asked Big C for not delivery because the order to small volume.
For today, Big C explain that for Big C mean Gallothai delivery should be on Monday for Group 1 at 23.30-00.30 and on Tuesday Group 2 at 11.30-12.30.