eCommerce Distribution and Management
• Manages the elements of the warehouse fulfillment operations ensuring that picking, packing and shipping of orders in completed in an effective and efficient manner consistent with our customer service standards
• Builds and ensures effective employee relations, building team unity, while providing coaching and member development.
• Effectively communicates with customer service to meet and or exceed customer expectations.
• Ensures continuous communication and coordination with receiving and picking areas.
• Solves problems and makes informed decisions that affect the service and productivity of the warehouse fulfillment department.