Involving the user can have multiple dimensions, like concept generation, identification of user
requirements and usability demands or evaluation of exhibition. Although time and cost restrictions
might apply, it is a good idea to involve the potential users in the design processes from the early stages
of development. Previous research has shown that even quick ethnographic techniques that collect
qualitative data in a short period of time can be very useful (Antoniou & Lepouras, 2008a). It was also
found that even children can effectively participate in the design processes of museum related
technologies, making participatory design techniques a valuable tool (Antoniou & Lepouras, 2008a;
Druin & Fast, 2002; Taxen, 2004). The potential benefits of the early involvement of users, require the
development of techniques for collaborative design. An online environment can also allow for the use of
online focus groups or the use of a discussion forum. In this, it is important to consider the creation of an
online space that users can contribute with new ideas and evaluate the existing practices.