I understand that two orders are still waiting for your approval to issue refund to the buyer.
However, I'm sorry that I wasn't able to determine exactly what kind of assistance you need from your e-mail message. We would appreciate if you can elaborate your inquiry and provide more specific information to help us to serve you better.
Please understand we do not want to provide unwanted information or any unwanted action on our valued sellers account which may lead to any inconvenience to you.
Your understanding and co-operation on this issue is appreciated. We look forward to hearing from you soon.
If we do not hear back from you within 48hours, we will set the status of this case to "Resolved."
Thank you for selling with Amazon,