Abstract
Selling products and services online not only adds another revenue steam to your business online, it can help to build a series of
relationships with your target audience by making the passive visitors into active consumers. To effectively manage the sale, we
must consider carefully at the shopping cart system that we use, but we must take into consideration other aspects related to trade,
such as safety.
The purpose of this research is to highlight the extent to which the people who live in Resita are familiar with online shopping
services and how they relate to online shopping. The theoretical aspects were completed by a research project aimed to highlight
the extent to which people from Resita are familiar with online shopping services.