The length of time your return is in transit is beyond our control, although once we do receive your return we will process your request as quickly as possible. We therefore require you to allow us at least 14 days to receive and process your return. Although adidas will refund you your purchase price within 2 days after processing your return, your bank or credit card company may require additional period of time to process your refund and for the refund to be reflected in your account. If you do not receive your refund within 21 days, please contact our Customer Service team to check on the status of our refund.
We will refund full purchase price of the relevant product(s) returned to us excluding shipping charges (if any). Refunds will be given in the same form as the payment for the original purchase.