Thank you for contacting iTunes Store Customer Support. My name is Fenerose, your iTunes Store Advisor. I am sorry to know that you have inadvertently purchased an in-app and would like to know if there is a way for this item to be returned. Rest assured that I will do my best to help you with this request.
Amika, I am happy to inform you that I have been able to reverse the charge incurred for "Ragnarok Mobile". Please note that all iTunes sales are final, so this is an exception that I cannot promise will be granted again.
In ten business days, a credit of 49.99 USD should be posted to the credit card that appears on your receipt for this purchase.
In addition, please be advised that you can set up restrictions to your devices so that whenever a purchase is attempted, your password will be required. Kindly follow these steps to set up this restriction:
Thank you for contacting iTunes Store Customer Support. My name is Fenerose, your iTunes Store Advisor. I am sorry to know that you have inadvertently purchased an in-app and would like to know if there is a way for this item to be returned. Rest assured that I will do my best to help you with this request.
Amika, I am happy to inform you that I have been able to reverse the charge incurred for "Ragnarok Mobile". Please note that all iTunes sales are final, so this is an exception that I cannot promise will be granted again.
In ten business days, a credit of 49.99 USD should be posted to the credit card that appears on your receipt for this purchase.
In addition, please be advised that you can set up restrictions to your devices so that whenever a purchase is attempted, your password will be required. Kindly follow these steps to set up this restriction:
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