Jumping up to second place, Dell's rise over the last year has been something to behold. The company took first place in the categories of innovation, value and selection, as well as in audio. We were also impressed with Dell's reviews and technical support, which all point to why the brand rose from fifth place to runner-up. - See more at: http://www.laptopmag.com/articles/laptop-brand-ratings#sthash.WVkLqAAL.dpuf