The friend wanted to live once Aloft Bangkok, so they booked four nights again, I did not expect this treatment twice in front of a big change from the experience, I do not know the quality is not degraded or worse luck officers have encountered some It is next time do not recommend this hotel to others imagine how good evaluation aloft highly of me because of my two previous experience caring service it gave me, so I would choose to stay again, but this time the counter staff first My first name mess girl, my passport with my boys and I have always been, it made a mistake in the end to see the needle does not know who she was; requirements SPG points accumulated problems, to finally return home or not properly registered; SPG promotions also there is no clear explanation outset, or to ask me special, just tell me; the door called TAXI help people on the seat is not always have to go out looking for him three or four times, as if no one is at work, crave restaurant reception staff also, morning face dirty looks, but other service staff is very warm inside. But apart from these services do not say that hotel rooms are clean and comfortable, it is undeniable; the pool is small, but very comfortable; not many types of breakfast options, but the others have, but also eat very full. I would recommend you have the opportunity to live in this room for a few nights, the quality of service I think is really just poor luck just a few days, not everyone is like that.