The store manager at the Austin P Hwy. store in Memphis Tennessee is out of control with her pricing of "boutique" items. This practice turns customers off to purchasing items in your store and actually will end up hurting your business in the long run, Before your stores implemented the boutique pricing plan or whatever it is that you call it I used to spend at least $100 ever time I came in the store and I visited the store two or three times a week. Now I usually only spend $10-$15 each visit......and I'm not the one and I know that to be a fact. As a customer it is insulting to see items that your company has paid nothing for marked up to near retail prices. You really should rethink this pricing practice.
I live in Port Angeles WA and go to our local and Sequim Wa GW store often for electronics. I have had to return items several times cause they did notfunction. Came backto the GW the next day to find the returned items back on the shelf for sale for the same price as I paid. How do I know they are the same items, you may ask. I know cause I mark them with a sharpie market. When you return something to the GW you don't get cash back. You get store credit which is find with me. The problem is that when they put the non working item back on the shelf some other persson willbuy it andd bring it back and end up with store credit. Over time this nonworking item that may cost in the beginning $10 will net GW a lot more than that until someone decides it is not worth bringing back and just throws it out. So this $10 item that theGW got for free could possibly make the GW hundredes of $ Wow what a scam.