Training and Development. Operating managers provide some on-the-job training: coaching, counseling, performance appraisal, job rotation, special assignments. The HR department will offer many other types of training and development, including workshops designed to help associates master the technical side of their jobs and seminars to assist managers in developing human relations skills. Thee workshops and seminars will often cover a wide range of areas, from career planning and time and stress management to effective communication skill and ways to better motivate associates.