If you are contacted by a media representative, via telephone, email or in person, it is Quintiles' policy that you must direct them to a member of Corporate Communication in the appropriate geographic region.
Once media identifies themselves to you, you must immediately inform the reporter that it is Quintiles' policy for all media inquiries to be handled by someone from Corporate Communication, no matter how trivial the questions may seem.
You must not engage media representatives in any conversation or email exchanges about Quintiles. This protects you and Quintiles. Remember, there is no guarantee that any comment made to a reporter or other media representative will be kept “off the record.”