SAME DAY RESERVATIONS AND WALK-INS
1. Same day reservations must be booked at one of the “established rate” quotes for the day and must honor any length of stay restriction. The daily rate is established by the revenue director and is communicated to the front desk on an ongoing basis.
2. Each GSA and the front office manager is responsible to ensure the “walk-in” discount sell strategy is 100% consistent with Dusit’s CRS rates, market codes and length of stay restrictions.
3. Should a walk – in guest qualify for an available corporate business rate, Dusit employee rate or travel industry rate, the guest may be checked-in with the correct market code and rate, provided that the guest has proper identification and the rate is available in the Dusit CRS.
4. Under no circumstances can any rate be given which is not in the system.