The next step is not a traditional one, but it is the key to this being a win-win tool. operators and management, working together, went through the table analyzing and discussing every activity. Was this activity taking too much time? Should this activity be receiving more emphasis? As an example, activity 5 (facility cleaning) shows 61 samples for November and December, As a result of that data, we received additional janitorial support in December, which why figure dropped so sharply in January.