Correlation analysis
We computed means and standard deviations for each variable and created a correlation matrix of all
variables used in hypothesis testing. Means, Standard deviations, reliabilities, and correlations among all
scales used in the analyses are shown in Table 3. The means and standard deviations are within the
expected ranges. According to Table 3 most of the respondents expressed the presence of a relatively
higher level of brand trust (mean = 3.70). This was followed by satisfaction (mean = 3.69), brand loyalty
(mean = 3.41). The lowest item is brand loyalty (mean = 3.25). After analyzing the table 3, we may see
that the relations between brand experience, satisfaction, brand trust, and brand loyalty have positive
correlations in the level of P