People want to do their best and it is the
management’s job to provide
environment through continuous
improvement of the system, is the
assumption, at which Total Quality
Management is based. Total Quality
Management (TQM) is an art of
organizing the whole to achieve
excellence. It is enrichment to the
conventional way of managing business.
It helps for survival in the global
antagonism. This is not only a
philosophy but also a set of guide lines
and regulations for ongoing
improvements for the services and/or
products offered to customers. Human
resources and quality methods are
utilized to improve all the processes to
satisfy all the needs of the clients. It
integrates fundamental techniques,
prevailing efforts and practical gear,
which are being operated under a
disciplined approach of management.
This organizational management move is
paying attention towards quality, which
is due to the collaboration of members of