2. Quality cost cult
Many professionals concerned with quality of the world noticed and criticized the attitude of many managers in
terms of quality. Feigenbaum proved that the lack of the relation between manager and quality is the cause of the
slow down of the quality programs. Juran blames the managers for not taking seriously the issue of quality and are concerned only with financial resource management. Hacker stated at the European Congress of Quality in 2000 that
a manager must become a real trainer and that the American movement for quality passed beyond the quality of the
Keeping in mind the vision of quality in the course of time, we can state that quality cult becomes a complement
to economic activity. This must be instilled to the players at the economic and social processes involved in the
mechanism of gaining value.