Please check guests name in any inquire email that about accommodation. In case the guest is returning to stay with us again. SO, we must makes that guest impress with room rate and service. Please check every mane!
- Check for what room type.
- Check for how that guest booked with us (walk in, call, email or website) when guests book direct with us please don't just put own acct into a reservation book. Please mention how they book such as walk in, call, myfidelio or whatever as we know theses guests are pay by their own then don't put in as own acct.
- Check the period bills to find out what was this guest like in the restaurant.
- Check other as you can think about for serve the best service to the guest.