- capital expenditures: project cost, annual operational and maintenance cost and
employee profit sharing,
- financial strategy: financial feasibility and key indicators, ownership structure and
reserve fund.
Financials:
- sales plan, staffing plan, TQM plan, marketing plan, capital budget, cash budget
- income statement, balance sheet, cash flow, break even analysis, plan assumptions,
use of funds
For an entrepreneur interested inopening a spa business it is crucial to determine if it is a real
market in the specific area (location) is planning to open in order to achieve this it have to be
done a surveys among people and corporate. Once the entrepreneur has a clear idea about the
potential market, has to check the existing competition and the potential one for the
advantages and disadvantages.
Standard Operating Procedures
According to a consumer survey conducted by Intelligent Spas, spa consumers felt
disappointment about eightreasons in their last visit to a spa:
- Noise disturbed relaxation
- Spa facilities/towels are not clean
- Sales techniques too pushy
- Felt rushed
- Poor service
- Unprofessional therapists
- Spa needed renovation
- Air-conditioning too cold