According to a study by Urmee at el. (2010), the social issues involved with rural electrification programs are shown in Fig. 3. Around 500 respondents and 30 stakeholders were asked about the social issues of SHS program in Bangladesh.
The participants mentioned about cultural context, economic impact and quality of life, satisfaction with service provided by service providers, warranty issues and so on.
They also mentioned the decision making process and its complexity where community wanted to be involved.