Hi Mary,
Messages that you send to tell me that :My package is in transit & will hopefully arrive soon.
You have to check the post office or not.If you look on the website that I sent to you see
the product out to you soon,I would like to give you a call or go to contact us to post manually.
I think the residue or may be returned to me.
If you receive the item, please tell me.
Best regards,