cause could be one of them, such as a part that has an uneven surface and rubs against another one, causing damage). Once the component that caused the anomaly has been identified, the responsible engineer is also identified. Those anomalies that cannot be attributed to one component or team member are assigned to the team leader of packaging who then determines who is responsible for the anomaly. Furthermore, the packaging team member compiles an anomaly record, in which the anomaly is described. A record of the anomaly is also put in the project log-book, and a link to the anomaly record is created in the log-book. The responsible team member is then notified by an email with the complete log-book attached, which he or she can filter to see the lines that concern him or her. At this point, a slight divergence from the procedures can be noted. The procedures prescribe a notification of the responsible party in the official record of the vehicle platform. Rather, only the email is sent, leaving less on record. The effect is that organizational memory is weakened.
3.4.9. Step #9: Reporting on packaging
This step consists in compiling indicators on the packaging activity, anomalies found, and so on. This phase is usually not carried out completely.