We have recently received delivery of the above style, (PO 5076355),
We have found an issue with Aubergine size 4 EE (P01704 YF) having an incorrect IPC number on the item labels as well as the carton labels, this means that we were unable to scan them in to stock and had to re label the size.
As an offer of goodwill, on this occasion, we will not be charging a failed delivery fee or the cost of re labelling however should the problem occur again we will have no choice but to charge.
Please could you check that the details which you have on record are correct to prevent this problem reoccurring,
The correct IPC for this SKU should be 232472073
However the items we have received state 232472173.
If you could let me know your findings that would be great.