As Charter Place demonstrates, proper planning for multi-occupation buildings can deliver an efficient office environment, with much of the day-to-day headache of management being delivered centrally, and costs shared by the tenants, one hopes to good effect. As ever, some developments are better than others--and this will always bb the case. The potential user, or prospective customer for the "ready-to-wear" business premises, is becoming more discerning not only in the general aesthetics of the design or image, but with regard to the efficiency of the workplace. Now that the recession is taking its toll, companies will need to nurture their smaller, valued workforce by paying more attention to the effects of the business facility on performance and output.