Reportedly, a metering cubicle belonging to Metropolitan Electricity Authority (MEA) located in the hotel, short circuited causing power interruption to the hotel for some 2 hours.
The Insured's generator, which was supposed to supply power to some communal functions i.e. elevators, lighting, etc, reportedly tripped and malfunctioned.
As a result of the incident, a number of guests were affected e.g. trapped in the elevators, cancelled meals at the Insured's restaurants, difficulties in a wedding ceremony which was being held.