A Decision Support System (DSS) is a collection of integrated software applications and hardware that form the backbone
of an organization’s decision making process. DSS is supported by different tools viz; DB query, Graphics, editor, OLAP,
Statistical data analysis packages MS-Excel, Crystal, Analytica and iThink. These tools has wide variety of applicability in
Industries rely on decision support tools, techniques, and models to assess and resolve today business questions. The decision
support system is data-driven, as the entire process feeds off of the collection and availability of data to analyse. Business
Intelligence (BI) reporting tools, processes, and methodologies are key components to any decision support system and provide
end users with rich reporting, monitoring, and data analysis.
DSS is an approach or methodology for supporting decision making. It uses an interactive, flexible, adaptable computerbased
information system (CBIS) easily developed to supporting the solution to a specific unstructured management problem.
[8] There are different components of DSS such as Database management, Model management, Knowledge base management
and user interface.