• Key highlight: Quality people
• Leadership realise that quality work means having the best people on the job and this is why people is our top priority.
• To really stand out and stay competitive in the market, we want our people to demonstrate leadership and awareness of business environment at local and global levels and ability to develop business relationship. Therefore, we have adopted PwC Professional which is our global framework
• PwC Professional framework: Relationship, Technical capabilities, Business Acumen, Global acumen
• Learning and Development
• Culture of lifelong learning and development based on model 70% (on the job training), 20% (coaching), 10% (for al training)
• Our training programme includes 1) mandatory; 2) role-based; 3) business skills; 4) languages
• In 2015 our Assurance partners and staff completed, on average, 80 hours of personal and professional development training which is more than the requirement of Global (20 hours) and CPD (18 hours). For Assurance we had total training hours of approximately 63,000 hours.
• Talent management: we have talent management strategy which fits with business plans and strategy of the firm.
• Performance evaluation: we have a clear set of KPIs for staff at each level following the five attributes of our PwC Professional framework
• Global People Survey: The annual GPS is conducted across the entire network. The GPS let our staff share their perceptions on 4 key aspects that influence current and future policies, programme and work environment of PwC. The 4 aspects are whether the staff:
• Are satisfied with PwC
• Are proud to work at PwC
• Would recommend PwC to others
• Plan to be working here for the next 12 months
• The firm’s leadership take very serious look at the survey results. The planned responses are formed and communicated to staff.